Remote assistance for day-to-day IT issues.

Troubleshooting and problem resolution for software and hardware issues.

Physical presence for more complex technical issues that cannot be resolved remotely. * Hardware installations, upgrades, and repairs.

Installation and configuration of local area networks (LAN) and wireless networks. * Network security assessments and implementation of security measures.

Installation, configuration, and maintenance of servers.

Server upgrades and troubleshooting.

Implementation of antivirus and anti-malware solutions.

Firewall setup and monitoring.

Installation and configuration of software applications.

Regular updates and patch management to ensure security and performance. *

Assistance in selecting and procuring hardware.

Consultation on technology upgrades and replacements.

Integration with cloud platforms (e.g., Google Workspace, Microsoft 365). * Cloud storage solutions and data migration.

Strategic advice on technology adoption and optimization.

Planning for future technology needs and scalability.